La Casita is a chain of Tapas restaurants based in Yorkshire. Serving the best in Spanish classics and contemporary tapas dishes, cocktails and wines.

Services Provided

Marketing, loyalty, innovation & strategy consultation
Ongoing maintenance & support
Brand new app development & launch
Success manager for data insights

Challenge

  • No data from customers
  • No understanding of customer behaviours, spend or basket data
  • No ways of reaching loyal and high spend customers
  • High end dining and wanted to provide a seamless experience

Solution

  • White Label Loyalty F&B Themed Mobile App
  • Seamless customer journey and easy to use with innovative card-linking and receipt scanning technology
  • Collecting transactional data & customer behaviour insights whilst avoiding complicated POS integrations
  • Personalised rewards and offers

Results

  • 16x return on investment to date
  • Reached Top 5 in the App Store Food & Drink category

Testimonial

“The F&B App built by White Label Loyalty has got off to a solid start and is a very positive addition to the La Casita brand. We have only had positive feedback from our customers and staff on the look and functionality of the app.

The app has been great for brand awareness and mixes us with the likes of the big players in this sector such as PizzaExpress etc.

It has definitely increased return custom and we can now track this using the intelligent Analytics and Data Suite provided by White Label Loyalty.”

Simon Miller

La Casita Co-Founder

See it in action.

Download the La Casita Rewards app from the App Store or Google Play Store and see it in action.

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